Support Center
We're here to help.
Frequently Asked Questions
How does Concairge learn my family's preferences?
Every time you tell Concairge what you loved (or skipped), it gets better at picking things your family will actually enjoy.
Is my family's data secure?
Absolutely. We use bank-level encryption to protect your data and never share your personal information with third parties. Your family's privacy and security are our top priorities.
What if I need to change or cancel plans?
Plans can be easily modified or canceled through the app. We'll handle the details with the venue and help you request a refund under their cancellation policy.
Can Concairge handle special needs requirements?
Yes. Tell Concairge about any needs, allergies, or accessibility requirements in your family profiles, and every suggestion we make takes them into account.
What areas does Concairge serve?
We're currently launching in major metropolitan areas across the United States and the United Kingdom, with plans to expand around the world. Join the waitlist and we'll tell you the moment Concairge reaches your area.