Support Center
We're here to help with your Concairge experience
Frequently Asked Questions
How does Concairge learn my family's preferences?
Concairge uses advanced AI to learn from your interactions, feedback, and choices. The more you use it, the better it becomes at suggesting activities that perfectly match your family's unique interests and needs.
Is my family's data secure?
Absolutely. We use bank-level encryption to protect your data and never share your personal information with third parties. Your family's privacy and security are our top priorities.
What if I need to change or cancel plans?
Plans can be easily modified or canceled through the app. We'll handle all the logistics with vendors and provide full refunds according to each venue's cancellation policy.
Can Concairge handle special needs requirements?
Yes! Concairge is designed to accommodate families with special needs — our platform includes inclusive features built specifically for these requirements.
What areas does Concairge serve?
We're currently launching in major metropolitan areas across the United States and the United Kingdom, with plans to expand across the Globe. Join our waitlist to be notified when Concairge will be adding additional areas.